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Last Updated: January 15, 2024
At Capital Forex, we are committed to protecting your privacy and safeguarding your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing our website or using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
When you register for an account or use our services, we may collect personal information including:
We automatically collect certain information when you visit our website:
To create and manage your trading account, verify your identity, and process your transactions in compliance with financial regulations.
To provide trading services, execute transactions, maintain your account, and deliver the products and services you request.
To detect and prevent fraud, money laundering, and other illegal activities. To comply with legal obligations and regulatory requirements.
To send important account notifications, market updates, service announcements, and respond to your inquiries.
To analyze website usage, improve our services, develop new features, and enhance user experience.
To send promotional materials about our products and services, with your consent where required by law.
We may share your information with:
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
While we implement robust security measures, you also play a crucial role in protecting your information:
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device.
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
You have the right to request access to the personal information we hold about you.
You may request corrections to inaccurate or incomplete personal information.
You can request deletion of your personal information, subject to legal and regulatory requirements.
You may object to certain processing of your personal information, including direct marketing.
You have the right to receive your personal information in a structured, commonly used format.
You may request restriction of processing your personal information under certain circumstances.
To exercise any of these rights, please contact our Data Protection Officer at privacy@capforex.com.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:
As a global company, we may transfer your personal information to countries outside your country of residence, including to our affiliates and service providers. When we transfer information internationally, we ensure appropriate safeguards are in place, including:
EU-approved contractual clauses that ensure adequate data protection.
Transfers to countries with adequate data protection laws as determined by relevant authorities.
Internal policies that ensure consistent protection across our organization.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
Data Protection Officer
Capital Forex
Suite 6, Wickhams Cay 1, Mill Mall
P.O Box 3085 Road Town
British Virgin Islands
Email: privacy@capforex.com
Phone: +971 43415481
We are committed to complying with applicable data protection laws, including:
If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection authority.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Effective Date: January 15, 2024
Last Updated: January 15, 2024